deltaPlus · SAT

Support

Reach us

• Email: info@deltapluslearning.com. We read every message.
• Phone: (617) 863-6117
• Mail: deltaPlus Learning LLC, 82 Wendell Ave, Suite 100, Pittsfield, MA 01201

Plans and billing

• To cancel a plan: on your iPhone, open Settings, tap your name, then Subscriptions, and choose deltaPlus SAT. Cancel at least 24 hours before the current period ends; you keep your plan until then. A one-year plan doesn’t renew, so there’s nothing to cancel.
• Billing questions and refunds: every purchase in the app is made through Apple, and Apple handles refunds, at reportaproblem.apple.com.
• A plan or practice test you bought isn’t showing: sign in to the same deltaPlus account you used to buy it, then use Restore Purchases on the app’s plans screen.

Your account

• Forgot your password: on the sign-in screen, type your email, then tap Forgot password? and follow the email.
• Delete your account: in the app, Settings > Account > Delete my account. It deletes your account, your progress, and your results. It doesn’t cancel a plan you bought through Apple; cancel that as above.
• Erase your results but keep your account: Settings > Account > Erase my saved results.
• What we keep, and for how long, is in the privacy policy.

Report a problem or share an idea

In the app, open Settings > Get in Touch. Report a problem opens an email to us with the app’s version already filled in; tell us what happened and what you expected instead. Share an idea opens a blank one.

Bootcamps

Questions about a bootcamp, a registration, or a schedule go to info@deltapluslearning.com. The rules on refunds, switching groups, and moved sessions are in the bootcamp terms.

The SAT itself

Registration, test-day rules, scores, and accommodations are College Board’s. Start at satsuite.collegeboard.org.